Each cruise line, much like grocery stores, hotels and airlines, has a loyalty program and Princess is no different. Once you have completed your first cruise, you are considered a Captain’s Circle member. The Captain’s Circle is a great loyalty program from what I’ve learned about it. I thought I would share the different levels and benefits for each with you.
After one sailing, you are a Gold Level member. At the Gold Level, you are entitled to Special Launch savings and preferential pricing offers. The Circle Center online is available to you which has a standby program, referral rewards and Circle Savings Account. You will receive the Princess Cruises Captain’s Circle Magazine and eNewsletter. You can also enter Princess Cruises Cruise Photo Contest. Onboard your future sailings, you will have access to a Circle Host onboard and members-only onboard events. Finally, you will get a member benefits card, a Princess Passport and a Gold Member pin.
Once you have completed five cruises or 51 days on the cruise through your 15th cruise or 150 cruise days, you will be considered a Platinum Level member. At this level, you will receive all of the Gold Member benefits plus additional benefits. When checking in at the port, you will get preferred check-in. Onboard, you will get credit towards an Internet Cafe package based on the length of the cruise (up to 7 days – 150 minutes, 8-20 days – 250 minutes, 21+ days – 500 minutes). When you purchase the standard vacation protection, you will be upgraded to the Platinum Vacation Protection for no additional cost. You will have a preferred phone line to call on shore for all your cruise needs. When disembarking the ship, you will have access to the Platinum Disembarkation Lounge. All members at this level will receive a Cruise Atlas and a Platinum Member pin.
The final level with the Captain’s Circle is the Elite Level. This starts after you have completed 15 cruises or 150 cruise days onboard. In additional to all of the above benefits, the Elite members will receive the Preferred Services Package, Elite Discount Package and Preferred Amenities Package on each sailing.
In the Preferred Services Package, members receive complementary professional cleaning, laundry services and shoe polishing, priority ship to shore tender embarkation and priority disembarkation. In the Elite Discount Package, members are given a 10% discount in the boutique plus complimentary Grapevine wine tasting. Finally, the Preferred Amenities Package will give guests a complimentary mini-bar set up (customized to their liking), deluxe canapes on formal nights (upon request), upgraded stateroom amenities, traditional afternoon tea in your stateroom (upon request) and an Elite member pin.
Princess Cruises offers training for travel agents. The top level you can reach is the Commodore level. Once an agent has reached and maintained this level, they are given the Elite Level membership benefits when onboard the sailings. Since I have reached the Commodore level, I will be able to report back to you as to how the Elite Level benefit work onboard.